Domestic Call Centers

Call Center Agents

• Minimum Graduate

• Fluency in English and Urdu

• Age limit between 20-30 years

• Excellent Communication Skills

• Clear and Pleasant Voice

• Computer Literate

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International Call Centers

Call Center Managers

• Bachelors/Masters Degree

• Previous Experience in a similar discipline is a must

• Must possess excellent communication skills.

• Proficiency in computer skills.

• Strong motivating, training and team building skills required.

• Should be able to communicate at all levels of management.

• Leadership & strong people management skills required.

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OPS Manager (Inbound/Outbound)

• Exceptional knowledge of Call Center OPS.

• Excellent communication & managerial skills.

• At least 2 year relevant experience.

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Call Center Agents:

• A good listener with excellent English communications skills (Native North American or British accent preferred).

• Must be aggressive and result oriented.

• Previous Call Center experience preferred.

• Computer literate.

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Call Center Supervisors

• Must be a graduate (Masters preferred).

• Previous experience in the similar discipline is a must.

• Fluency in English (Native North American or British accent preferred).

• Proficiency in computer skills.

• Excellent wrSitten and verbal communication skills.

• Proven ability in performance, managing and motivating staff.

• Excellent call coaching & training skills.

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QA Manager (Inbound/Outbound)

• Knowledge of auditing CSRs

• Experience of meeting client SLA

• A least 6 months relevant experience

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Marketing Manager-Call Center

• Exceptional knowledge of Call Center OPS.

• Excellent communication & management skills.

• Experience in selling Call Center services.

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